Privacy Policy

1. Who We Are

FinAccSolutions (“we”, “us”, “our”) is a virtual accounting and finance outsourcing firm based in Karachi, Pakistan. We provide bookkeeping, payroll, group consolidation, budgeting, fundraising support, and virtual finance talent services to clients globally.

For any privacy-related queries, contact us at: contact@finaccsolutions.com

2. What Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: Full name, business email address, company name, service of interest, and any message you provide.
• Email correspondence: Any information you include when you email us directly.
• Usage data: We may collect anonymised data about how visitors interact with our website (pages visited, time on site) through analytics tools.

We do not collect payment card data, sensitive financial records, or any government identification through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and schedule a consultation
• Provide and improve our services
• Send you relevant service information, if you have requested it
• Maintain our internal CRM and lead management records
• Comply with applicable legal obligations

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) or United Kingdom, our legal bases for processing personal data are:

• Legitimate interests: Responding to business enquiries and maintaining client relationships.
• Contractual necessity: When you engage us for services, processing is necessary to fulfil that contract.
• Consent: Where you have explicitly agreed to receive marketing communications.
• Legal obligation: Where processing is required to comply with applicable law.

5. Data Storage & Security

Contact form submissions are stored securely in Supabase, a cloud database provider that complies with SOC 2 Type II and GDPR. Data is encrypted at rest and in transit using TLS. Access to your data is restricted to authorised FinAccSolutions personnel only.

While we take commercially reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain contact enquiry data for up to 3 years from the date of submission, or for as long as necessary to fulfil the purposes described in this policy. If you become a client, your data will be retained in accordance with the terms of our services agreement and applicable accounting record-keeping requirements.

7. Sharing Your Information

We may share your information with:

• Service providers: Supabase (database), email providers, and analytics tools that help us operate our website — bound by confidentiality obligations.
• Legal authorities: Where required by law, regulation, or court order.

We do not share your data with any other third parties without your explicit consent.

8. Cookies

Our website may use essential session cookies to support authentication for our admin panel. We do not currently use advertising or tracking cookies. If this changes, we will update this policy and obtain your consent where required.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (right to be forgotten), subject to legal obligations
• Restrict or object to how we process your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, email us at contact@finaccsolutions.com. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Instagram). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us: